Do You Care About Quality? Offering quality services is our utmost concern as we believe in keeping our customers happy for the work. Cut Out Image delivers the best work at affordable prices thus maintaining quality. Was This Helpful ? Yes No
What If I am Not Happy? If you are not happy, we will offer multiple revisions unless you don’t get satisfied with the work. Also, we make sure to give full refund in case you don’t get the proper results as per your requirements. Was This Helpful ? Yes No
Who Are You? Cut Out Image is an outsourcing image editing company that excels in providing a wide assortment of picture solutions. We are located in Dhaka, Bangladesh and outsource our services across the globe. Since we have a satisfied clientele, you can expect some great results from us at affordable prices. Though we are […]
How Do I Ask For Corrections? Give us a call or mail us at: hello@cutoutimage.com with the ORDER ID. We will get back to you within the shortest possible time to solve your queries regarding the corrections. In future we will add a button for revision works with every order for a certain amount of […]
What If My Instructions Were Not Followed? You can ask us for unlimited corrections if this happens. Was This Helpful ? Yes No
How Do I Upload Images? You can upload images using our Service Portal. Everything is mentioned inside the service portal where while creating the order or quote, you need to upload the images. Please see the screen below and you will need to upload the images in the mentioned sections. You can simply click on […]
Any Alternative Methods To Upload Images? Yes, you can upload images in different ways you would like. We don’t recommend to send us files other than the way you have using our portal. If you wish to use your Own FTP, Our FTP, Dropbox, Google Drive – you can use to send the images over […]
Can I Use Dropbox / Google Drive / WeTransfer or FTP? Yes, you can use services like Dropbox, Google Drive, Box, Egnyte, WeTransfer, FTP Server to send images over to us. We don’t recommend to send us files other than the way you have using our portal. If you wish to use your Own FTP, […]
How Do I Download My Completed Orders? Once your task is completed at our end, you will get an email notification to download the images. Then using the download link, you can download your work any time you feel free. Also there is a download button at the very right side of the each respective […]
Is There Any Software Required To Download? No there is no need of any software to download the images. Simply Login the account and using the download link, you can download the images. You will also see a Download Button at the very right side of each order to download the order as many times […]
Why Downloads Expire After 90 Days? All the downloads links, button on the respective orders will be working for next 90 days from the date of an order is delivered. It means that after that you will no longer be able to download the completed images. However, within this specified period of times, you can […]
How To Request A Quote? Requesting quote is as simple as submitting an order. To submit a quotation request please follow the steps bellow: Login to your Cut Out Image Account Hit “Request Quotation” button a the left top corner of the page Upload all your images in the Drop Image Area Enter your Title […]
How Do I Write My Instructions? While you submit a quote request it is important that you mention all your requirements and the quote will be reviewed on your requirements & services as you want us to render on your images. However, there are some predefined service options that you might select which fits your […]
Where Do I Upload Images For Quotes? In this case, I would refer the same as you would upload images for a new order. You can simply upload images for quotation request on your account in the upload section (See Below Screenshot). Alternatively, you can send us your images via our WeTransfer Channel (https://bd.wetransfer.com) to […]
How Long Cut Out Image Take To Review Submitted Quote? We usually take an hour or two to review your quote. However, any questions you have about our services — you can call us at: +1-844-447-5155 or email us at: hello@cutoutimage.com. Was This Helpful ? Yes No
Can I Upload Images In Other Ways? We have tried our best to give you all the possible facility inside the Service Portal and you upload Unlimited Number of Images with the max size of 3GB Each (I wish no image files go bigger than this :P). However, you still have the option to send […]
How Do I Accept Quote Reviewed By Cut Out Image? You can Accept or Reject as quote has been reviewed by our team. However, if you like the prices you will need to accept the quote to place an order using the same price. To accept a quote which is reviewed by the Cut Out […]
How Do I Reject Quote Reviewed By Cut Out Image? If you the prices given on a quote for your images do not fit your budget, you can then reject the quote as you wish. To reject a quote which is reviewed by the Cut Out Image Team, please follow the steps below: Login to your […]
How Do I Submit Order Using An Accepted Quote? You can now submit order using the quote that you have accepted upon reviewed by Cut Out Image Team. If you don’t wish to submit orders using the quote you have accepted for any reason, you can submit a new Quotation Request on your images again. […]
Can I Submit Multiple Orders Using The Same Accepted Quote? Yes, you can use the same quote to submit multiple orders for the similar complexity of images as the prices will be the same for the similar type and complexity of image. The concept of using the same quote is to reduce back and forth […]
How To Create A New Order? Create an order is simple and that easy. Login to your Cut Out Image Account Hit “Create New Order” Button Upload Images & Choose Image Complexity When Uploading is Finished, Hit “Place Order” Button If you wish to Pay Now, Hit “Pay Now” instead of “Place Order” button Below […]
How To Write Order Instructions? We tried to make the Portal Interface as easy as possible. That is why decided use One Pager Order Form. You don’t need to instruct us like a legacy style. We have put the most of the services required by our customers on the “Order Form”. So, you will just […]
Where Do I Upload Images? Everything is mentioned inside the service portal where while creating the order, you need to upload the images. Please see the screen below and you will need to upload the images in the mentioned sections. You can simply click on it to select images from your computer or just “Drag […]
Can I Upload Images In Other Ways? You don’t need any other way to upload the images. Just go to the Service Portal and upload as many images as you want without the use of FTP or any other transfer application. But if you still like to use your Own FTP, Our FTP, Dropbox, Google […]
How Do I Make The Payment? While creating the order, you need to make the payment at that moment only. But if you have regular work to be done from us, we suggest choosing “Pay Later” where in you have to make the weekly payments. This is an automated process. Was This Helpful ? Yes […]
What Are Your Payment Methods? We accept payments via Skrill, Payoneer, PayPal, Payza, Google Wallet, 2Checkout and all types of debit and credit cards via Stripe, 2Checkout and PayPal. Was This Helpful ? Yes No
How Can I Register? Hit https://portal.cutoutimage.com/auth/register. Fill in all the fields and Agree to the terms and service to “Register” at the Cut Out Image. Was This Helpful ? Yes No
How Can I Login? Hit https://portal.cutoutimage.com/auth/login and give your Username and Password to log in your Cut Out Image account. Was This Helpful ? Yes No
How Can I Change Account Password? Login your account and click on “Change Password” under your name located on the top right corner. Fill in the old password, new password and your account’s password will be changed. Was This Helpful ? Yes No
How Can I Change My Details & Update Billing Profile? After logging in your account, go to “My Account” and edit the details from there whichever you want to. Was This Helpful ? Yes No
Can I Remove My Account? No, you cannot remove your Cut Out Image Account yourself. Please write us an email at: admin@cutoutimage.com and we will make your account dormant. Was This Helpful ? Yes No
How Can I Create An Account on Cut Out Image? Hit https://portal.cutoutimage.com/auth/register Fill in the necessary information like Name, Email, Password, Company Name, Country and Phone Number Click on the “I agree” checkbox and hit “Register” Your account will be created Was This Helpful ? Yes No
How Can I Login Into My Account? Hit https://portal.cutoutimage.com/auth/login/ Fill in your username/email and password. Click on Login and you will be directed to the portal’s dashboard. Was This Helpful ? Yes No
Can I Change My Account Password? Yes, you can change your account password. Follow these steps: Login to your Cut Out Image Account Click on your picture icon on the top right corner Go to Change Password from the Dropdown menu Click on it and a page will appear asking you to fill in your […]
Is The Personal Information Editable? Yes, it is editable. Simply Login to your Cut Out Image Account and follow these steps: Click on your picture icon on the top right corner Go to My Account from the Dropdown Menu Click on it and a page will appear displaying the information that you have entered previously. […]
How Can I Contact Customer Service? Call us at +1 844-447-5515 to get answers to your queries or just drop us an email at: hello@cutoutimage.com. Was This Helpful ? Yes No
Do You Offer Volume Discount? On bulk image processing, we do offer discounts. On an order of 1000+ images that you send in a month, we give 5-15% of discount on the money you have spent. This discount will be added back to the wallet of your account that you can use for future jobs. […]
How Much Do You Charge Per Image? The base price for each image is US $0.50 that varies depending upon the complexity of the images. We have some predefined pricing slabs in our portal where you can choose the complexity as per your images’ complexity. However, there is an option you can Ask For Quote […]
Can I Get A Quote & How Do I Get It? Yes, you can get a quotation for your images. For that, you need to Sign In your account and there you will see an option of “Request Quotation”. Was This Helpful ? Yes No
Can I Cancel An Order To Get Refund? It depends. You can’t cancel an order that is submitted. You have to contact us to cancel an order but we don’t guarantee that as immediately start processing your order. You can let us know as soon as possible after you submit an order to cancel it. […]
Where Can I Get My Invoices? When you login your account at Cut Out Image Portal, there you can get your invoices whether paid or unpaid. On the left sidebar, there is an option to get All Invoices. Was This Helpful ? Yes No
Can I Add My VAT ID on The Invoices? VAT ID is automatically generated when you update your billing information with VAT ID. There is field you can insert your VAT ID. The system will update the VAT ID in each invoice which can then be printed to complete the purpose. Update your billing information […]
Can I Update My Billing Information As Needed? Yes, you can update the billing information. Login your account and from the top right corner, click on your name and go to “My Account”. Here you can modify the billing information as needed. Was This Helpful ? Yes No
Who Do you Work With? We work with retailers, e-commerce sites, top photographers, brands, catalog companies, agencies, sport-clothing companies, web design houses, printing and pre-press companies. Our niche of work is every type of image editing services like image cut out, drop shadow creation, background removal, clipping path service, image retouching, cropping, resizing, image manipulation, […]
Where is Cut Out Image Located? Welcome to Cut Out Image! We are located in Dhaka, Bangladesh (Plot # 05, Suite # A3, Road # 06, Sector # 10, Uttara Model Town, Dhaka 1230, Bangladesh). You can knock us at +1-844-447-5155 at any time of the day or night as we operate 24 hours a day. […]
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Do I have To Register To Use Your Services? Yes, you have to register on Cut Out Image to avail our services. It is an easy process where you just have to input the basic fields like name, email and password. Please go through the following URL to register on our website. Registration URL: https://portal.cutoutimage.com/auth/register […]
What Type of Image Format Does Cut Out Image Accept? Cut Out Image accepts any image format unless it’s not in *.zip or *.rar or archived format. We prefer JPEG format over others. Was This Helpful ? Yes No
Is There Any Format Restriction On The Images? No there is no format restriction on the images. Was This Helpful ? Yes No
How Does It Work & Where Do I Start From? The process is automatic and to start with, you need to refer the Cut Out Image Portal. Follow the step by step process and there you go! Quick One Minute YouTube Video – Will guide you how to place an order. Was This Helpful ? […]
